Delivery Go Back

    Notes

      

    Royal Mail Strikes  (UK deliveries)

    Please note that on the following days Royal Mail services will be disrupted due to strike action, with delays of 7-10 days expected in some areas.  We would recommend selecting an alternative courier at the checkout, however these services are also likely to be affected.  We are sorry for any inconvenience caused by the action.

    • Thursday 24th November
    • Friday 25th November
    • Wednesday 30th November
    • Thursday 1st December

     

    Customs Charges

    If you're ordering from outside of the UK and EU, please check your country's customs charges on imported goods before ordering - we'd hate for you to have any unexpected surprises.

      

    UK Shipping

    Guernsey, Jersey, Isle of Man, Northern Ireland & North of Aberdeen: Please note that Next Day and Saturday delivery options are NOT available in these regions. 

    Order Value Service Cost Shipping Time
    Under £75 Royal Mail 48 £1.95 2-3 Working Days
    £75 And Over Royal Mail 48 FREE 2-3 Working Days
    Under £100 Royal Mail 24 £2.95 1-2 Working Days
    £100 And Over Royal Mail 24 FREE 1-2 Working Days
    Under £100 UK Evri (1-2 Working Days) £2.95 1-2 Working Days
    £100 And Over UK Evri (1-2 Working Days) FREE 1-2 Working Days
    Under £75 UK Evri (2-3 Working Days) £1.95 2-3 Working Days
    £75 And Over UK Evri (2-3 Working Days) FREE 2-3 Working Days
    Any Next Working Day - DPD (Order before 1.30pm Mon - Thurs)* £4.95 Next Working Day
    Any Saturday Delivery - DPD (Order before 1.30pm on Friday)** £6.95 Saturday

     

    *Next Day Delivery
    Please place your order BEFORE 1:30pm Monday to Thursday for next day delivery.  A signature will be required.

    **Saturday Delivery
    Please order before 1:30pm on Friday, for Saturday delivery. A signature will be required.

     

    Germany & Austria Shipping

    Our shipping to Germany and Austria is inclusive of customs and import tax, meaning no nasty surprises when you're expecting your delivery - we've got you covered.

    We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

    Order Value Service Cost Shipping Times
    Under €80 EU Carbon Offset Delivery (Tracked)* €9.95 7-10 Working Days
    €80 And Over EU Carbon Offset Delivery (Free Tracked Delivery)* FREE

    7-10 Working Days

    *Signature required.

    EU Shipping

    Our shipping to EU countries is inclusive of customs and import tax, meaning no nasty surprises when you're expecting your delivery - we've got you covered.

    We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

    Order Value Service Cost Shipping Times
    Under €80 EU Carbon Offset Delivery (Tracked)* €9.95 7-10 Working Days
    €80 And Over EU Carbon Offset Delivery (Free Tracked Delivery)* FREE

    7-10 Working Days

    *Signature required.

    Norway & Switzerland Shipping

    Customers in Norway and Switzerland, please check out import taxes and/or customs duties with your local government's policy to avoid any unexpected charges. Unfortunately this is out of our control and you will be required to settle these yourself. 

    We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

    Order Value Service Cost Shipping Times
    Under £100 EU Carbon Offset Delivery (Tracked)* £7.95 7-10 Working Days
    £100 And Over EU Carbon Offset Delivery (Free Tracked Delivery)* FREE

    7-10 Working Days

    *Signature required.  Delivered via UPS in Norway.


    USA Shipping

    Good news - goods imported into the USA for personal use that are under $800 (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

    Order Value Service Cost Shipping Times
    Under $120
    Economy Delivery (Tracked)
    $12 6-10 Working Days
    $120 And Over
    Economy Delivery (Free Tracked Delivery)
    FREE 6-10 Working Days

     

    Australia & New Zealand Shipping

    Good news - goods imported into Australia for personal use that are under 1000AUD (total order value) are free from import tax. Unfortunately any charges that are applicable are out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

    New Zealand customers, please check your local import duties for the most up to date information.

    Order Value Service Cost Shipping Times
    Under $250
    Economy Delivery (Tracked)
    $30 6-10 Working Days
    $250 And Over
    Economy Delivery (Free Tracked Delivery)
    FREE 6-10 Working Days

     

    Canada Shipping

    Canadian customers, please note that you will almost certainly incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

    Order Value Service Cost Shipping Times
    Under $120
    Economy Delivery (Tracked)*
    $12 6-10 Working Days
    $120 And Over
    Economy Delivery (Free Tracked Delivery)*
    FREE 6-10 Working Days

     

    Rest Of World Shipping

    We're really pleased to say that our international couriers now off-set 100% of all carbon emissions produced by our international transport including those by delivery partners - a greener step in the right direction.

    Please note that deliveries outside of the UK and EU will incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself.  Please check these out with your local government to avoid any nasty surprises.

    Order Value Service Cost Shipping Times
    Under £150
    Economy Delivery (Tracked)*
    £15 6-10 Working Days
    £150 And Over
    Economy Delivery (Free Tracked Delivery)*
    FREE 6-10 Working Days

     

     

    BFPO Shipping
    Order Value Service Cost
    Under £50
    Royal Mail - no tracking available
    £1.95
    £50 And Over
    Royal Mail - no tracking available
    FREE

    BFPO Tracking
    Please note that tracking is not provided by Royal Mail for BFPO addresses.  Delivery times are dependent on location.  

    Where do you ship to?

    We ship worldwide. Please note that you will usually incur customs/import duties on orders outside of the UK/EU. Unfortunately this is out of our control and you will be required to settle these yourself.  Update: We are currently unable to ship to Ukraine, Belarus or Russia.

    How do I track my order?

    Once your order is on the way to you, we'll email a dispatch confirmation which will include your tracking details.

    Customs & import tariffs

    We ship from our HQ on the sunny South Coast of the UK and are pleased to confirm that customs and import tax is included in shipping to EU countries.

    Deliveries outside of the UK and EU may incur import taxes and/or customs duties. Unfortunately this is out of our control and you will be required to settle these yourself.  More information specific to your country can be found on your local Government website.